Refund Policy
Pro Gineous offers a money-back guarantee on eligible services.
Eligible
- Shared Hosting – 30-day guarantee
- VPS Hosting – 7-day guarantee
- Reseller Hosting – 30-day guarantee
Not Eligible
- Domain registrations and renewals
- SSL certificates (after issuance)
- Dedicated servers
- Setup fees
How to Request
- Log in to Client Area
- Open a Support Ticket under Billing
- Provide your reason
- Processed within 3-5 business days
